Job Description

• Reconfirmations Team

  Reporting Line: Supervisor – Online Operations

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Role and Responsibility

• 1. Follow up for confirmation with suppliers against confirmed reservations. 
  2. Manage and confirm all requests related to the booking with the suppliers and appraise the agent of the same. 
  3. Maintaining positive relationships with suppliers and agents. 
  4. Follow up with Finance on timely payments to suppliers. 
  5. SLA is to be maintained for all tickets raised on the CRM. 
  6. Calls are to be made to the agents at regular intervals to increase engagement with agency users. 
  7. Reconciliation of booking if needed daily. 
  8. report any errors registered on the system wether technical or booking related with Tech Support to ensure timely resolution.
  9. to support operational functions against bookings ( hotels, transfers, packages, and activities) on the portal. 

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Job Qualification

• Bachelor’s degree with a specialization in Travel & Tourism Preferred

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Company Profile

• Khimji Ramdas India Private Limited (Travel Division) is part of the Khimji Ramdas Group of companies. The Travel division in Mumbai manages the back office operations for their leading brands and online platforms tripsnstay.com, Khimjiconnect.com & khimjicorptravel.com with associate offices set across Gulf and cliental spread over the Globe, it is one of the leading Travel Management Company.

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